Sr. Engineer, Release Management

Job Description

As a Senior Cloud Engineer, you will utilize your extensive Cloud/ DevOps knowledge and experience to design, develop and deploy solutions utilizing theCloud/DevOps platforms. You will work with customer service owners, process owners and various service delivery groups and participate in demos and meetings in a professional and courteous manner. TheSenior Cloud Engineer is a highly experienced subject matter expert on theCloud/ DevOps platforms with strong experience designing, developing and deploying integrations with externalthird-partytools. Roles and Responsibilities Serve as the subject matter expert (SME) for cloud platforms, including AWS, Azure, and GCP, providing guidance on best practices and architectural decisions. Supporting customers with core technologies used for Managed Services offerings including but not limited to: Cloud, Automation, Terraform, CI / CD. Assist with team building through interviewing, on-boarding, and aligning technical resources. Communicate complex technical concepts effectively to both technical and non-technical stakeholders through strong communication and presentation skills . Leading the creation of documentation and written deliverables . Maintain high levels of project and situational awareness , ensuring that deliverables align with organizational goals and timelines. Provide technical leadership to junior staff in the form of coaching, mentoring, and feedback. Act as technical expert in both internal knowledge sharing as well as clientengagements. Ensure precision and accuracy in all tasks, demonstrating a strong attention to detail . Influence direct team members and external customers regarding policies, best practices, andprocedures Obtain and maintain certifications with associatedqualifications Qualifications Subject matter expert in AWS, Azure, and GCP, with the ability to architect and manage multi-cloud environments. Experience with FinOps Foundation practices and tools. Knowledge of modern monitoring and observability tools such as Prometheus, Grafana, and Datadog. Advanced knowledge of IaC tools (e.g., Terraform, CloudFormation, AWS CDK), CI/CD tools (e.g., Jenkins, Python, GitLab CI/CD, AWS CodePipeline), and containerization technologies (e.g., Docker, Kubernetes). Strong knowledge of Cloud Cost Management processes and methodologies (FinOps, Harness experience a plus) Strong leadership skills (coaching, mentoring, technical leadership). Proficiency in JIRA is required , including familiarity with its features and functionality to manage workflows, track tasks, and support project management activities. Strong communication and presentation skills Strong project and situational awareness Strong attention to detail Expectations Demonstrate deep expertise on variety of technologies used within Managed Services offerings. Balancing client billing responsibilities with leadership priorities. Strive for continuous improvement through updates to processes, practices, and documentation. Ability to adapt to evolving customer requirements and changes in team workloads. Depth of knowledge and experience enables contribution in a more complex/critical environment Provide measurable input into new products, processes, standards, and / or plans Communicate with external customers, which may include senior management, on matters that require explanation, interpretation, and / or advising Drive scoping, planning, and methodology for critical projects Provide measurable input into new products, processes, standards, and / or plans