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Sr. Customer Support Executive - Export

Sr. Customer Support Executive - Export

4 - 5 years

|

7 - 10 Lacs

Mumbai Maharashtra India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

(Logistics Finance Production Coordination

Work Mode

On-site

Job Type

Full Time

Job Description

strong experience in Exports (International Business documentation, coordination, compliance).
Proficient in SAP, especially SAP MM (Material Management Module).
Excellent communication skills verbal and written.
Proven problem-solving ability in a dynamic, cross-functional environment.
Strong understanding of inter-departmental coordination and customer service.

Functional Deliverables

(Minimum 5 In Order of Priority):

Knowledge of the Chemical/Pharma Industry and its compliance requirements in exports.
Expertise in international business documentation, including LC, Bill of Lading, shipping documents, customs clearance, etc.
Strong communication skills to liaise with overseas clients, logistics providers, and internal teams.
Ability to effectively coordinate with multiple departments (Logistics, QA, Finance, Production).
ERP Knowledge preferably SAP MM, to handle orders, invoicing, tracking, and reporting.

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