Sr. Academic Counselor (Female)

Role Summary

We are looking for a proactive and empathetic Tele caller cum Student Counsellor who can handle inbound and outbound calls, counsel prospective students, and support them in choosing the right educational path at CB Tech . Fluency in English and a positive, persuasive communication style are essential.

Key Responsibilities

• Make outbound calls to potential students/parents and explain the institute’s courses and admission process.
• Handle incoming inquiries via phone, WhatsApp, or email in a professional manner.
• Maintain and update leads database, follow up regularly, and ensure timely responses.
• Counsel students and parents on academic programs, career options, and the benefits of enrolling at Brainloop.
• Coordinate and schedule appointments, walk-ins, and follow-up meetings.
• Assist in admission process and documentation.
• Represent Brainloop positively and build strong rapport with all stakeholders.

Required Qualifications

• Graduate in any discipline (Education or Communication background is a plus).
• Excellent spoken and written English communication skills.
• Pleasant personality with strong interpersonal and convincing skills.
• Comfortable working with CRM, MS Office, and basic computer tools.
• Prior experience in tellesales, counselling, or education sector preferred.

Additional Requirements

• Female candidates strongly preferred.
• Must be well-organized, punctual, and self-motivated.

What We Offer

• Friendly and growth-oriented work culture.
• Attractive salary with incentives based on performance.
• Training and development opportunities.
• 1–3 years of counseling/sales/academic advising experience
• Excellent communication, persuasion, and interpersonal skills.
• Target-driven, self-motivated, and eager to learn.
• Fluency in English and local languages preferred.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Work Location: In person