SQL, Application Support, Web Services

Job Title: System Analyst

Location: Hyderabad

Exp: 6 to 8 years

Shift Timing: 06:00 PM to 03:00 AM

Essential:

Offshore PSA role, it is crucial to ensure that the profiles shared with us have strong communication skills and prior support experience in SQL. Additionally, having knowledge of investment banking would be a significant advantage. It would also be beneficial if the candidates possess a good understanding of web services

Must Have:

• Working closely with clients, provide application administration and support for client production Charles River IMS solutions, including: • User administration/privileges • Configuration and testing of software changes and operational processes • Interface/integration configuration, testing, and support • Assistance resolving escalated problems • Migration of changes and problem resolutions to production environments • System availability • Performance troubleshooting • Charles River IMS and database software patches • Charles River IMS version upgrades • Business Continuity/Disaster Recovery assistance • Working with CRD colleagues to smoothly transition new clients to production operation. • Working with vendors as partners to deliver a tightly integrated, seamless service to Charles River Clients. • Participation in the development and on-going refinement, enhancement and continuous process improvement for the services. • Participation in the investigation, implementation, and operation of 3rd party tools to enhance/improve, automate, and streamline the delivery of the services.

Good-to-Have:

• Excellent customer service skills, technical troubleshooting skills, and interpersonal, verbal, and written communication skills. • Database software or IT technical experience. • Charles River IMS or securities trading software experience is preferred. • A background in portfolio management and trading system applications is preferred.
• Any experience with the following is preferred: databases, server operating systems, servers, networks, job scheduling software, system monitoring software, clusters/high availability systems, Disaster Recovery/Business Continuity, FIX. • Strong written and verbal communication skills. • Ability to manage multiple, simultaneous priorities. • Proven organizational skills with attention to detail. • Ability to achieve results without close supervision. • Self-motivated with the ability to operate independently and has the strong desire to work as a member of a team. • Demonstrated practical, hands-on, can-do” approach, and the ability to work efficiently and creatively. • Strong analytical and problem-solving skills.