Sports Academy Operations

Academy Operations Associate – Job Description

Location: Lower Parel West, Mumbai

Employment Type: Full-Time

Work Days: Monday to Saturday

About Us: At Padel Park, we are India's premier destination for Padel sports enthusiasts. We strive to provide world-class facilities, foster community engagement, and promote the growth of this exciting sport in India. We are seeking a dynamic and organized individual to join our team as an IPA Intern.

The Role: As an Academy Operations Associate, you will play a key role in supporting our operations, focusing on administrative tasks, data management, and client communication. Your contribution will be vital in maintaining efficient processes and ensuring client satisfaction, especially during peak operational periods.

What You Will Do:

• Attendance Tracking: Maintain and track daily attendance records for coaches and players.
• Database Management: Maintain and segregate databases for all inquiries and leads.
• Client Inquiry Assistance: Assist with client inquiries, ensuring all queries are addressed.
• Customer Support: Manage customer complaints and requests, particularly for our active client base of over 230 clients.
• Operational Support: Provide versatile support for various tasks, especially during month-end and the first 10 days of each month, assisting with registration closures and existing month-end activities.

Who Are You:

• You are highly organized and detail-oriented.
• You possess strong communication and interpersonal skills.
• You are proficient in data entry and basic administrative tasks.
• You can work independently and collaboratively in a fast-paced environment.
• You are eager to learn and contribute to a dynamic sports environment.

Why Work With Us?

• Exciting Industry: Be part of a rapidly growing sports industry.
• Exposure to Sports Operations: Gain valuable experience in sports operations.
• Growth Opportunities: Develop your skills and work on operational processes.

Let's Talk: If you are ready to take on a challenging and rewarding role in the sports industry, apply now and join our team at Padel Park!

Job Type: Full-time

Pay: ₹25,000.00 - ₹40,000.00 per month

Benefits:

• Cell phone reimbursement
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Ability to commute/relocate:

• Lower Parel, Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person