Position Overview: We are seeking a highly motivated and proactive Business Development Executive to join our team. The ideal candidate will play a pivotal role in expanding our vendor ecosystem, forging B2B partnerships, managing vendor relationships, conducting market research, and contributing to the development of new service categories. This is a key position with cross-functional collaboration and significant growth potential. Key Responsibilities: 1.Vendor Onboarding: Identify and approach potential vendors aligned with our brand values and service requirements. Facilitate the onboarding process including documentation, service training, and integration. 2.B2B Partnerships: Establish and nurture strategic partnerships with corporates, agencies, and other relevant businesses. Drive collaborations that enhance the reach and value proposition of Special You. 3.Vendor Management: Maintain strong relationships with onboarded vendors to ensure consistent service quality and availability. Act as the main point of contact for vendor communication, conflict resolution, and performance monitoring. 4.Market Research & Analysis: Conduct research to identify market trends, customer needs, and competitive offerings. Provide actionable insights that inform strategic decisions and category expansion. 5.Category Development: Contribute to identifying and developing new service categories based on market demand and organizational goals. Collaborate with internal teams to ensure smooth execution and scalability of new categories. 6.New Requirements & Special Partnerships: Work closely with other departments to identify and execute new requirements and tailor-made partnerships. Innovate and explore untapped opportunities to grow the business. Qualifications: Bachelor’s degree in Business Administration, Marketing, or a related field. 1–3 years of experience in business development, partnerships, or vendor management (preferred). Excellent communication, negotiation, and relationship-building skills. Strong analytical mindset and proficiency in market research. Self-motivated, goal-oriented, and able to work independently or as part of a team. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Schedule: Day shift Language: Hindi (Preferred) Work Location: In person

Key Responsibilities Manage daily order processing and coordination with warehouse teams for timely dispatch. Monitor inventory levels across platforms and internal systems; flag low-stock items. Coordinate with vendors, courier partners, and platform support teams as required. Ensure timely listing updates, stock syncing, and price changes across e-commerce platforms. Assist in managing returns, replacements, and reverse logistics efficiently. Track and report operational KPIs such as dispatch time, order accuracy, and RTO rate. Support in maintaining accurate records and documentation for orders, shipments, and expenses. Collaborate with the customer support team to resolve order-related issues. Implement process improvements to optimize efficiency and reduce errors. Key Requirements 1–3 years of experience in an operations, e-commerce, or logistics role. Strong coordination and multitasking skills with attention to detail. Familiarity with e-commerce operations on Amazon, Flipkart, etc. Proficiency in Excel, Google Sheets, and basic inventory/order management tools. Basic Knowledge of Designing (Canva & Photoshop). Excellent communication skills in English and Hindi. Ability to work in a fast-paced, deadline-driven environment. Preferred Qualifications Bachelor's degree in Business, Commerce, or related fields. Prior experience with tools like Unicommerce, Seller Central, or other e-commerce dashboards. Problem-solving attitude with a sense of ownership and accountability. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Work Location: In person

Key Responsibilities Respond promptly to customer inquiries—both pre-sales and post-sales—via email, phone, and chat. Resolve product or order-related issues including delays, replacements, damages, returns, and refunds. Maintain detailed and accurate records of customer interactions and transactions. Coordinate with internal teams (warehouse, dispatch, product team) to ensure timely issue resolution. Track and follow up on pending customer issues until closure. Maintain a high level of customer satisfaction by providing friendly and effective service. Handle escalations professionally and ensure quick turnaround. Assist with managing reviews and feedback on platforms like Amazon and Flipkart. Prepare basic reports related to customer queries, complaints, and resolutions. Expertise in CRM Key Requirements 1–3 years of experience in a customer support role, preferably in e-commerce or retail. Excellent verbal and written communication skills in English and Hindi. Strong problem-solving and organizational abilities. Proficiency in tools like Excel, Gmail, Google Sheets, and CRM platforms. Patience, empathy, and a customer-first mindset. Ability to work independently and collaboratively with cross-functional teams. Preferred Qualifications Experience handling customer support for Amazon/Flipkart orders. Familiarity with returns, logistics, and customer service SLAs. Bachelor's degree in any discipline. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Work Location: In person Speak with the employer +91 9109740334

Key Responsibilities Manage daily order processing and coordination with warehouse teams for timely dispatch. Monitor inventory levels across platforms and internal systems; flag low-stock items. Coordinate with vendors, courier partners, and platform support teams as required. Ensure timely listing updates, stock syncing, and price changes across e-commerce platforms. Assist in managing returns, replacements, and reverse logistics efficiently. Track and report operational KPIs such as dispatch time, order accuracy, and RTO rate. Support in maintaining accurate records and documentation for orders, shipments, and expenses. Collaborate with the customer support team to resolve order-related issues. Implement process improvements to optimize efficiency and reduce errors. Key Requirements 1–3 years of experience in an operations, e-commerce, or logistics role. Strong coordination and multitasking skills with attention to detail. Familiarity with e-commerce operations on Amazon, Flipkart, etc. Proficiency in Excel, Google Sheets, and basic inventory/order management tools. Basic Knowledge of Designing (Canva & Photoshop). Excellent communication skills in English and Hindi. Ability to work in a fast-paced, deadline-driven environment. Preferred Qualifications Bachelor's degree in Business, Commerce, or related fields. Prior experience with tools like Unicommerce, Seller Central, or other e-commerce dashboards. Problem-solving attitude with a sense of ownership and accountability. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Work Location: In person

Key Responsibilities Respond promptly to customer inquiries—both pre-sales and post-sales—via email, phone, and chat. Resolve product or order-related issues including delays, replacements, damages, returns, and refunds. Maintain detailed and accurate records of customer interactions and transactions. Coordinate with internal teams (warehouse, dispatch, product team) to ensure timely issue resolution. Track and follow up on pending customer issues until closure. Maintain a high level of customer satisfaction by providing friendly and effective service. Handle escalations professionally and ensure quick turnaround. Assist with managing reviews and feedback on platforms like Amazon and Flipkart. Prepare basic reports related to customer queries, complaints, and resolutions. Expertise in CRM Key Requirements 1–3 years of experience in a customer support role, preferably in e-commerce or retail. Excellent verbal and written communication skills in English and Hindi. Strong problem-solving and organizational abilities. Proficiency in tools like Excel, Gmail, Google Sheets, and CRM platforms. Patience, empathy, and a customer-first mindset. Ability to work independently and collaboratively with cross-functional teams. Preferred Qualifications Experience handling customer support for Amazon/Flipkart orders. Familiarity with returns, logistics, and customer service SLAs. Bachelor's degree in any discipline. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Work Location: In person Speak with the employer +91 9109740334

We are looking for a passionate and creative Graphic Design Intern to join our team and assist in designing visual content for our products, social media, and marketing campaigns. This internship is a great opportunity to gain real-world experience in e-commerce design and branding. Key Responsibilities Design Support Assist in designing product images, infographics, and packaging for e-commerce listings. Help create creatives for festive campaigns and product launches. Social Media Graphics Support the creation of posts, stories, and reels graphics for Instagram, Facebook, etc. Work on trending themes and design ideas aligned with our audience. E-commerce Content Help prepare banners and A+ content for Amazon and Flipkart product listings. Learn platform-specific design guidelines and apply them to real projects. Team Collaboration Work closely with our design and marketing teams to understand briefs and deliver timely creatives. Accept feedback and actively work on revisions and improvements. Requirements Pursuing or recently completed a degree/diploma in Graphic Design, Visual Communication, or related field. Basic knowledge of Adobe Photoshop, Illustrator, or Canva. Creativity, attention to detail, and a good sense of color and layout. Strong interest in home décor, celebrations, and festive themes. Ability to manage multiple design tasks with deadlines. What You’ll Gain Hands-on experience in real product and brand design work. Mentorship and feedback from experienced designers. A chance to build a strong portfolio with high-visibility projects. Certificate of Internship & Letter of Recommendation (on successful completion). Job Type: Internship Contract length: 3 months Pay: ₹10,000.00 - ₹12,000.00 per month Schedule: Day shift Work Location: In person

Position Overview: We are seeking a highly motivated and proactive Business Development Executive to join our team. The ideal candidate will play a pivotal role in expanding our vendor ecosystem, forging B2B partnerships, managing vendor relationships, conducting market research, and contributing to the development of new service categories. This is a key position with cross-functional collaboration and significant growth potential. Key Responsibilities: 1.Vendor Onboarding: Identify and approach potential vendors aligned with our brand values and service requirements. Facilitate the onboarding process including documentation, service training, and integration. 2.B2B Partnerships: Establish and nurture strategic partnerships with corporates, agencies, and other relevant businesses. Drive collaborations that enhance the reach and value proposition of Special You. 3.Vendor Management: Maintain strong relationships with onboarded vendors to ensure consistent service quality and availability. Act as the main point of contact for vendor communication, conflict resolution, and performance monitoring. 4.Market Research & Analysis: Conduct research to identify market trends, customer needs, and competitive offerings. Provide actionable insights that inform strategic decisions and category expansion. 5.Category Development: Contribute to identifying and developing new service categories based on market demand and organizational goals. Collaborate with internal teams to ensure smooth execution and scalability of new categories. 6.New Requirements & Special Partnerships: Work closely with other departments to identify and execute new requirements and tailor-made partnerships. Innovate and explore untapped opportunities to grow the business. Qualifications: Bachelor’s degree in Business Administration, Marketing, or a related field. 1–3 years of experience in business development, partnerships, or vendor management (preferred). Excellent communication, negotiation, and relationship-building skills. Strong analytical mindset and proficiency in market research. Self-motivated, goal-oriented, and able to work independently or as part of a team. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Health insurance Schedule: Day shift Work Location: In person