E-Commerce Executive

Job Summary:

We are looking for a detail-oriented and proactive E-commerce Executive to manage and optimize our online presence across e-commerce platforms such as Amazon, Flipkart, and others. You will be responsible for product listings, inventory coordination, reporting, and ensuring timely resolution of customer queries and returns.

Key Responsibilities:

• Manage and update product listings on Amazon, Flipkart, Myntra, FirstCry and other marketplaces.
• Coordinate with the design and content team to ensure high-quality product images, titles, and descriptions.
• Track and update inventory levels across platforms to avoid stockouts or overselling.
• Monitor daily orders, returns, and cancellations; ensure timely processing and follow-up.
• Analyze sales data, customer behavior, and platform trends to improve listings and conversions.
• Coordinate with the warehouse team for order dispatch and packaging quality.
• Resolve customer complaints, returns, and inquiries related to online platforms.
• Conduct competitor research and suggest strategies for pricing, promotion, and positioning.
• Collaborate with marketing to run online promotions and ads as required.
• Maintain platform compliance by ensuring listings meet all guidelines and policies.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field.
• 6 months - 3 years of experience in managing e-commerce platforms (Amazon, Flipkart preferred).
• Proficiency in MS Excel, Google Sheets, and basic reporting tools.
• Understanding of e-commerce operations, SEO for listings, and platform algorithms.
• Strong attention to detail and time management skills.
• Ability to multitask and work in a fast-paced environment.
• Good communication skills for coordination and follow-ups.

Preferred Skills:

• Experience with tools like Seller Central, Flipkart Seller Hub, or similar dashboards.
• Knowledge of festive/home décor product categories.
• Basic understanding of digital marketing or PPC on e-commerce platforms.

Job Type: Full-time

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance

Schedule:

• Day shift

Work Location: In person