Specialist- Technology Services

Job Description

Perform and support for provisioning access in ticketing tools, financial reporting, and booking accounting. Drive overall performance and manage various work-types in ticketing tool i.e Service Now. Responsible for subject matter expert, delivering results as per Service Level Agreement targets / timelines. Audit/Review process related decisions and work output. Produce reports that help to gauge process performance. Actively participate in project meetings to drive business results. Steer process meetings / calls to a logical conclusion . This position is responsible to Perform and support on provisioning access requests, access recertifications and financial reporting Knowledge of ticketing tools i.e Service Now, CPAM Access provisioning request and Password reset Strong knowledge of data analysis and data manipulation Strong knowledge of MS Excel, Power point, Work-Flow diagrams, and MS Word Knowledge of VBA, Alteryx and Power-Automate Basic knowledge of Power-BI Tool Good knowledge of financial reporting and accounting. Ability to communicate effectively both orally and in writing with various levels of management, including translating complex ideas and data into actionable steps for business units. Knowledge of reconciliation report and financial transactions. Knowledge of booking accounting using general Ledger. Having good knowledge of balance sheet and prepare the balance sheet report. Support Treasury team by preparing tax Audit reports i.e, Bank fees analysis, Annual bank attestation and foreign Bank and Financial account report for global region. Analyze and research all discrepancies in excel and people soft. Perform mid-month, month-end, and quarter-end activities as per defined process Interact with all teams via email & phone to produce output and manage issues in timely manner Ability to interact with stateside for maintaining all the reports accurately for auditing purposes. Ability to independently handle adhoc requests Ability to establish priorities and handle multiple assignments concurrently with minimal direction in an evolving, fast paced work environment.