Specialist - Supply Chain Serv

As a TPRM-associate at MetLife, you will be the primary point of contact for customers through the system application or assigned phone extension. Your responsibilities will include: - Responding to all incoming requests such as phone calls and Aravo requests - Documenting due diligence and supplying literature to clients - Updating and following up on customer requests - Ensuring SLA governance and management - Maintaining the supplier list - Governing documentation upload in Aravo - Validating vendor profile information based on established QC process - Supporting stakeholders throughout E2E lifecycle workflows and tasks - Following up with stakeholders regarding approvals, requirements, and delays Language proficiency in Mandarin is required for this role. MetLife is a globally recognized financial services company, featured on Fortune magazine's list of the "World's Most Admired Companies" and Fortune Worlds 25 Best Workplaces. With a presence in over 40 markets, MetLife offers insurance, annuities, employee benefits, and asset management services to individual and institutional customers. The company's core values of Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead guide its purpose of creating a more confident future for colleagues, customers, communities, and the world. If you are looking to be part of a dynamic and purpose-driven organization, consider joining MetLife where it's #AllTogetherPossible.,