Specialist-Pre-Sales

Designation: Specialist-Pre-Sales

Location: UL Cyberpark, Kozhikode, Kerala

Experience: 2 – 5 Years

Responsibilities:

• Conduct product presentations and demos for all company solutions.
• Follow standardized demo flows to ensure consistency across client engagements.
• Address customer queries and technical clarifications effectively and promptly.
• Capture and document customer requirements and feature enhancement requests.
• Coordinate with Product Owners and Sales Teams for solution alignment.
• Ensure smooth handover to the Sales/Commercial stage with complete documentation.
• Stay updated on product features, enhancements, and industry trends.
• Deliver tailored, high-impact presentations that drive customer engagement.
• Handle multiple product lines and adapt presentations based on client needs.

Requirements:

• Bachelor’s degree in Business Administration, Information Technology,or a related field.
• 2–5 years of experience in Presales, Product Demonstration, or Solution Consulting.
• Strong understanding of software products and technical concepts.
• Excellent presentation, communication, and interpersonal skills.
• Ability to analyze customer needs and recommend suitable solutions.
• Proficient in handling multiple client engagements and coordinating between teams.
• Strong organizational, documentation, and problem-solving abilities.
• Customer-focused mindset with a proactive approach.
• Familiarity with CRM tools and sales processes (preferred).