Specialist Network Designer

10 - 16 years

0 Lacs

Posted:3 weeks ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

As a Specialist Network Designer - Customer Contact, your role is crucial in understanding and resolving customer needs, innovating and leading changes, applying new knowledge, accepting feedback, sharing knowledge, and supporting team development. - Sign off on critical network changes. - Provide network design consultancy. - Develop best practices and estimate project resources. - Lead virtual teams and manage technical risks. - 10 to 16 years in CCaaS solutions, especially Genesys Cloud Contact. - Strong communication, negotiation, and presentation skills. - Master's degree in communication or IT services.,

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BT Group logo
BT Group

Telecommunications

London Ipswich

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