Senior Executive - Data Analyst Firstsource

2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As a Data Analyst at Firstsource, you will be responsible for analyzing data to support the implementation of CCaaS and digital transformation solutions. You will generate reports and insights to help clients make data-driven decisions and work closely with the development team to integrate data analytics into solutions. It will be your duty to ensure data accuracy and integrity. Key Responsibilities: - Analyze data to support CCaaS and digital transformation solutions - Generate reports and insights for data-driven decision-making - Collaborate with the development team to integrate data analytics - Ensure data accuracy and integrity Qualifications: - Bachelor's degree in Data Science, Comp...

Posted 1 day ago

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Genesys Customer Solution Design Specialist Gurgaon Sampoorna Consultants Private Limited

12.0 - 14.0 years

0 Lacs

gurgaon, haryana, india

On-site

Our Client is a leading FTSE Company with a profitable turnover of more than 20 billion pounds. They are the world`s most established communications company, employing around 100,000 people in 170 countries around the world. Their principal activities include: - Networked IT services globally - Local, national and international telecommunications services - Broadband and internet products and services - Converged fixed/mobile products and services They are known globally as a major technology player - pioneering the digital advances that are shaping and driving the information age,helping people create, collaborate and communicate better than ever before. Specialties: Telephony, Networking, ...

Posted 3 weeks ago

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Specialist Network Designer BT Group

10.0 - 16.0 years

0 Lacs

haryana

On-site

As a Specialist Network Designer - Customer Contact, your role is crucial in understanding and resolving customer needs, innovating and leading changes, applying new knowledge, accepting feedback, sharing knowledge, and supporting team development. - Sign off on critical network changes. - Provide network design consultancy. - Develop best practices and estimate project resources. - Lead virtual teams and manage technical risks. - 10 to 16 years in CCaaS solutions, especially Genesys Cloud Contact. - Strong communication, negotiation, and presentation skills. - Master's degree in communication or IT services.,

Posted 3 weeks ago

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Senior Executive - Data Analyst Firstsource

2.0 - 6.0 years

0 Lacs

hyderabad, telangana

On-site

As a Data Analyst at Firstsource, you will be responsible for analyzing data to support the implementation of CCaaS and digital transformation solutions. Your role will involve generating reports and insights to assist clients in making data-driven decisions. You will collaborate with the development team to integrate data analytics into solutions and ensure data accuracy and integrity. To qualify for this position, you should hold a Bachelor's degree in Data Science, Computer Science, Information Technology, or a related field. Previous experience in data analysis, particularly in a BPM or contact center environment, is preferred. Proficiency in data analysis tools and techniques is essenti...

Posted 2 months ago

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CXone Software Engineer Concentrix

7.0 - 9.0 years

0 Lacs

india

On-site

Job Title: CXone Software Engineer Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and...

Posted 2 months ago

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