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Oliver Wyman
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Specialist - Insurance Operations

Specialist - Insurance Operations

Oliver Wyman

3 - 6 years

5 - 8 Lacs

mumbai

Posted:1 hour ago| Platform:

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Skills Required

insurance operations data management information security risk advisor workflow ms office jira operations insurance broking process management

Work Mode

Work from Office

Job Type

Full Time

Job Description

An opportunity to learn and understand Insurance Broking. In-depth training & support to ensure smooth transition in the team. Learn about new system and process. Enhance your skills via various development programs offered in-house. All benefits as per the location HR policy will be applicable

We will count on you to:

Process Management:

Manages own queue of work to ensure timely delivery on all cases as per SLA
Understands process steps and guidance and processes case as per process guidelines and checklist
Escalates delays and queries appropriately after due investigation
Identifies gaps and anomalies in information provided to ensure process completeness before submission for client delivery
Ensures quality of data provided by taking end to end responsibility of process delivery
Participates in UAT testing of system changes to ensure accuracy and consistency of results
Ensures regular reporting of performance on SKELTA/Camunda/JIRA and Workflow

Risk & Compliance:

Ensure adherence to policies & procedures as per organization s standards and laid out SOPs
Ensures operational risks are highlighted on time and escalates the same to proper authorities for corrective action
Adheres to data and information security guidelines ensuring zero DLP
Is aware of and adheres to regional regulations on data management, financial crime, GDPR etc

What you need to have:

Contributes to team-based approach in managing customer and stakeholder needs or completing projects.
Demonstrates organizational values as it pertains to specific role requirements.
Conveys ideas / information between knowledgeable audience members
Ability to prioritize and handle multiple tasks during peak volume periods
Conveys ideas / information between knowledgeable audience members
Gathers knowledge through on-the-job training
Graduate with 3-6 years of experience in the insurance broking domain
Should be okay with 6.30am 3.30pm

What makes you stand out

Adaptable communicator
Ability to work in teams
Understanding of MS Office

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