Job
Description
As the Admin and general support for the West Africa Cluster in the implementation of the Client Service Resilience Framework, your primary responsibility will be to ensure effective Business Continuity Plans in line with the Group Policy and business strategy. You will be required to provide expertise and support to businesses and functions in the country on developing, maintaining, and testing business continuity solutions within the Business Continuity Management framework. Your accountability extends to the execution of all Business Continuity Plan activations during tests and live crises, monitoring potential threats, and producing Contingency Plans as necessary. You will establish and maintain a community of Department Continuity Coordinators (DCC's) across the country, ensuring the development, maintenance, and testing of Business Continuity Plans for all departments. Your role will involve maintaining a Business Continuity strategy in alignment with Group standards and country strategy, ensuring recovery capability to meet business needs across country locations. You will be responsible for initiating Business Continuity Plan activations in line with recovery time objectives and overseeing all activities required for effective implementation. Additionally, your duties will include managing the DCC community, providing necessary training, and ensuring first-line assurance of BCM policy, framework, and controls. You will also be responsible for notifying Regional/Group BCM of all BCP related audit activity in GBS, monitoring local regulatory requirements for BCM, and ensuring IT DR capability meets business recovery needs. Furthermore, you will be expected to provide guidance to Contract Owners and Process/IT Service Owners on continuity plans for Third Parties, coordinate and track completion of BIAs, BCPs, and BCP Strategy documents, maintain and monitor BCM testing schedule, support Country/Cluster Operational Resilience Managers in delivering testing requirements, review testing results, and maintain trackers for reporting purposes. Your role will involve providing administrative support for Group Internal Audit (GIA) responses, conducting annual Control Sample Tests on BCM controls, maintaining the Regulatory Compliance Register, and offering support to DCCs in countries with no Operational Resilience presence. Your interactions will primarily be with Cluster Heads within AME, Group Operational Resilience, AME Region Operational Resilience, DCC Community, Business & Functional/Department Heads, Technology, and Property stakeholders. In addition to the aforementioned responsibilities, you will be expected to embed the organization's values, perform other assigned responsibilities, and possess the necessary skills in managing conduct, risk management, internal controls, business strategy, resilience, business partnering, process management, and information systems. Qualifications required for this role include a Bachelor's degree in Banking, Finance, or Accounting, ideally with 5+ years of experience in banking, Risk & AML certification as per bank policy, BCM ISO 22301 Lead Implementer Certificate, and Certified Operational Resilience Manager. By joining Standard Chartered, you will be part of an international bank dedicated to making a positive difference for clients, communities, and employees. The bank's purpose is to drive commerce and prosperity through unique diversity, with a commitment to being here for good. If you are looking for a meaningful career with a bank that values inclusion and growth, Standard Chartered welcomes your application. The bank offers a range of benefits, including core bank funding for retirement savings, medical and life insurance, flexible working options, proactive wellbeing support, continuous learning opportunities, and an inclusive work environment that celebrates diversity and empowers individuals to reach their full potential.,
