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Cognizant
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SPE-RCM Customer & PT Services

SPE-RCM Customer & PT Services

Cognizant

1 - 5 years

0 Lacs

karnataka

Posted:1 week ago| Platform: Shine logo

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Skills Required

revenue cycle management communication skills interpersonal skills order to cash workflow provider calling order entry for dme supplies eligibility benefit verification organizational skills problemsolving skills analytical thinking

Work Mode

On-site

Job Type

Full Time

Job Description

You are a dedicated Senior Process Executive - HC with 1 to 2 years of experience, sought to join our team. Your technical expertise in Order to Cash workflow will be key, working in a hybrid model with night shifts. Travel is not required for this role. Your main responsibility will be ensuring the efficient and accurate processing of orders and related tasks in our healthcare operations. You will execute the Order to Cash workflow with precision and efficiency, ensuring the accurate and timely processing of orders to maintain smooth operations. Collaboration with team members to resolve any discrepancies in Order processing will be essential. Maintaining detailed records of all transactions and communications, and communicating effectively with providers to gather necessary information are crucial aspects of the role. Verifying eligibility and benefits for accurate billing and reimbursement, along with handling Order entry for DME supplies with attention to detail, are also part of your responsibilities. Supporting revenue cycle management by ensuring all processes are correctly followed and providing excellent customer service to internal and external stakeholders are important. Monitoring and reporting on key performance indicators to identify areas for improvement, as well as assisting in the development and implementation of process improvements, will be key aspects of your role. Ensuring compliance with all relevant regulations and company policies, and adapting to new technologies and processes as required, are also part of the job description. Qualifications for this position include possessing technical expertise in Order to Cash workflow, with experience in provider calling being a plus. Familiarity with Order entry for DME supplies and knowledge of eligibility and benefit verification are advantageous. Understanding of revenue cycle management, strong communication and interpersonal skills, and the ability to work effectively in a hybrid model with night shifts are required. Being detail-oriented with strong organizational skills, able to work independently and as part of a team, proficient in relevant software and tools, committed to continuous learning and improvement, able to handle multiple tasks and meet deadlines, and possessing strong problem-solving skills and analytical thinking are also necessary qualities for this role.,

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SPE-RCM Customer & PT Services