Job Overview:Join our Customer Experts team and unfold your technical skills, supporting the users of a top cloud platformAs a member of our Spanish Technical Support team, you will be providing 24/7 help-desk support for users, helping them with their inquiries and technical issues via phone & e-mail, helping to build a better online user experience for millions of people all around the world.Our client is an American company specializing in cloud storage services, offering online backup & files synchronization solutions.

TP Greece

connects customers with the world’s top brands for

more than 30 years

.

We proudly represent the leading global businesses.

A new career journey in an awarded

working environment

begins at the click of the “Apply for this job” button. Just push it!

What you will be doing:

Provide 24/7 help-desk support via phone and email
Follow company and client procedures and guidelines
Be positive and proactive and have a desire for applying continuous improvement processes
Exchange ideas and solutions with your colleagues!

Job

Requirements:

Excellent writing & verbal communication skills in Spanish
Good technical troubleshooting & problem-solving skills
Technical background & familiarity with technology trends
Experience in customer service will be appreciated
Positive attitude & team spirit

What we offer:

Competitive monthly salary + 2 extra salaries per year
Referral Program: Bring your friends and receive great bonuses!
Health care benefits and numerous other discounts
Full training by certified instructors
Professional growth & development opportunities
Special events as well as community & social responsibility initiatives
Free online Greek language courses
State of the art premises, providing a great working environment with relaxing break areas
Work for a Great Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering

equal opportunities

to all, regardless of gender, ethnicity, religion, culture or age.

Find out more

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Spanish-Speaking Customer Experts for Cloud Platform

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Spanish-Speaking Customer Experts for Cloud Platform