SPA OPERATION MANAGER

Role Overview: As the Spa Manager, your primary responsibility will be to oversee the day-to-day operations of the spa, ensuring smooth and efficient functioning. This will involve managing scheduling, facility operations, and compliance with health and safety regulations. Key Responsibilities: - Hire, train, and manage spa staff (therapists, receptionists, maintenance workers) to provide high-quality service - Ensure customer satisfaction by promptly addressing client needs and resolving any issues - Develop and manage the spa's budget, set financial goals, monitor expenditures, and implement strategies to enhance profitability - Create and implement marketing and promotional strategies to attract and retain clients, including social media marketing and special packages - Manage inventory of spa supplies, products, and equipment, maintain adequate stock levels, and order new supplies as needed - Regularly evaluate service quality and client satisfaction to make necessary improvements - Develop long-term goals and business strategies, identify growth opportunities, and incorporate industry trends and innovations - Ensure compliance with health regulations and safety standards to maintain cleanliness and hygiene - Create efficient work schedules for staff and ensure adequate staffing levels to meet customer demand Qualification Required: - Previous experience in spa management or a related field - Strong leadership and communication skills - Ability to manage budgets and financial goals effectively - Proficiency in marketing strategies and client retention techniques - Knowledge of health regulations and safety standards in the spa industry Additional Details: This full-time position requires a day shift schedule, necessitating in-person work at the spa location.,