Solution manager, GBS

Wartsila

5 - 7 years

3 - 8 Lacs

mumbai maharashtra india

Posted:4 days ago| Platform: Foundit logo

Apply

Skills Required

gbs

Work Mode

Remote

Job Type

Full Time

Job Description

We are always on the lookout for a talent with a growth mindset are you the one
We are looking for a Solution Manager, GBS (Global Business Services) with a main responsibility in you will be responsible for overseeing the ServiceNow Source-to-Pay application, ensuring its seamless performance, continuous improvement, and alignment with business objectives
The preferred location for this position is Vaasa or Helsinki but also Navi Mumbai are negotiable
We offer a possibility to hybrid remote work
Your role and responsibilities:
As a Solution Manager, GBS you will ensure that Source to Pay application related IT services are delivered effectively and efficiently, meeting the needs and expectations of users and stakeholders
You will work closely with various IT teams, business stakeholders, manage service performance, and ensure continuous improvement in IT service delivery
Youll be working as a part of a dynamic and collaborative Service Integration and Management team in with diverse expertise in Information Management
Requirements for the position:
Lead the management and optimization of the ServiceNow Source-to-Pay application, ensuring its efficiency, reliability, and scalability
Drive IT enhancements, leveraging industry best practices to improve workflow automation and process efficiencies
Ensure IT performance by fostering collaboration, implementing best practices, and maintaining a high standard of service delivery
Work closely with cross-functional teams to align IT solutions with business needs and ensure stakeholder satisfaction
Monitor and report on key IT performance metrics, driving data-driven decision-making
Stay ahead of industry trends and innovations to enhance the ServiceNow capabilities within the organization
Qualifications/to be able to succeed in the position we expect you to have:
5+ years implementing the GBS processes and solutions with deep expertise of ServiceNow platform
Strong understanding of ITIL methodologies and ITSM concepts, knowledge of Agile/Scrum and DevOps methodologies
Excellent communication skills (both written and verbal) with strong presentation and facilitation skill
Excellent analytical and problem-solving skills with a passion to understand and fulfil customer needs
Leadership and strategic thinking skills

More Jobs at Wartsila

Supervisor O&M

Chennai

5.0 - 10.0 yrs

INR 6 - 9 Lacs

Production operator - Electrical

Mumbai, Pune, Khopoli

8.0 - 10.0 yrs

INR 6 - 10 Lacs

Trainee Parts Coordinator

Mumbai, Maharashtra, India

4.0 - 8.0 yrs

INR 3 - 8 Lacs

Senior Service Engineer - Field Service Mechanical

Mumbai, Maharashtra, India

5.0 - 10.0 yrs

INR 3 - 8 Lacs

Trainee - Parts Coordinator

Navi Mumbai, Maharashtra, India

4.0 - 8.0 yrs

INR 3 - 8 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.