Solution Architect

Job Description

JOB DESCRIPTION Act as a trusted advisor in the MSSP space with the ability to propose innovative and tailored solutions Participate in the pre/post sales process to understand customers environments and requirements. Collaborate with sales teams to understand customer requirements and position MSSP offerings accordingly. Plan and manage product proof of concept efforts with sample use-cases Engage customers and partners by proposing technical solution and overseeing the selection of technologies/products, scoping and estimating resources and effort needed to deliver the business value solutions to the customer successfully and achieving high level of customer satisfaction - to own and manage the whole process Prepare technical and commercial documentation for potential customers e. g. proposals and statements of work Scope and clearly translate defined requirements, proposed solutions and value proposition into proposals/Statement of Work (SOW). Able to clearly articulate and communicate techno-commercial value proposition to the sales team, clients and partners and document them Be the solution owner, taking lead and working with cross-functioning team including consulting services, product integration, sales and marketing to drive the development of market-driven solution and services Engage with product management and development teams to provide customer feedback Enable internal sales teams with training and content to support MSSP growth Prepare various customer-facing materials and conduct training and support during conferences and trade shows. EXPERTISE AND QUALIFICATIONS As a Pre-Sales Consultant (MSSP) your skills and qualifications will include: Educational and Industry Certifications o Must have degree in Computer Science, Engineering and Information Systems or related, with a focus or major in IT Security being highly desirable o Professional security related qualification and Product certifications are highly desirable Work Experience o Must have at least 3 years of strong hands-on experience in IT Security with at least 3 years in technical solutioning and presales Customer Servicing o Must have experience working in a customer-facing role and comfortable presenting to client s technical and executive management Cybersecurity Presales Experience o Must have working technical knowledge of cyber security technologies (across multiple domains such as SIEM, SOAR, MDR, EDR, TI, UBA, NBAD, ASM etc), information security concepts and familiar with security products (QRadar, MS Sentinel, Palo Alto, Crowdstrike, Logrythm etc) and the security market place. o Working knowledge and familiarity with SOC Operations is highly desirable (pre-sales perspective) o Working knowledge and familiarity with Virtualization and Cloud technology is desirable o Experience in preparing technical architecture blueprint and responding to large scale complex RFP is highly desirable o Sounded experience in gap analysis, proof of concepts and tailored lab demos with a proven consultative approach MSSP experience o Preferred working experience in a MSSP or familiar with the operation of a Security Operation Centre (SOC) o In-depth technical knowledge of the day to day operations of a MSSP / SOC and their related challenges Soft Skills o Excellent verbal and written communication skills, good interpersonal and service-oriented attitude, proven team-player, motivated and self-learner o Ability to collaborate and communicate with technical and non-technical personnel o Ability to perform in a fast-paced environment and culture