Software Technical Support Executive (Fresher)

Job Title: Software Technical Support Executive (Fresher)
Location: Kannur
Employment Type: Full-Time

Qualification: BCA / MCA / BSc Computer Science
Gender: Male

Job Description:
We are looking for a motivated and enthusiastic Software Technical Support Executive to join our team. The candidate will provide technical assistance and support for software products, helping clients resolve issues and ensuring smooth operation.

Key Responsibilities:

• Provide first-level support to clients via phone, email, or chat.
• Troubleshoot software-related issues and provide timely solutions.
• Document issues and resolutions accurately.
• Assist in software installation, configuration, and updates.
• Coordinate with the development team for unresolved technical issues.
• Ensure excellent customer service and client satisfaction.

Skills & Requirements:

• Strong understanding of computer fundamentals and software.
• Good communication and problem-solving skills.
• Ability to work in a team and handle client queries professionally.
• Freshers can apply.

Benefits:

• Hands-on training on company software products.
• Opportunity to grow in the software support domain.

Job Types: Full-time, Permanent, Fresher

Location:

• Kannur, Kerala (Required)

Work Location: In person