Posted:3 days ago|
Platform:
Work from Office
Full Time
provide 1st level support for s/w apps, responding to queries via email, phone,in-person. Diagnose & resolve s/w issues, escalating complex problems to senior support. Maintain IT inventory including desktops, laptops, printers, networking equipment. Required Candidate profile Bachelor’s Degree in Comp Science, Information Technology, or a related field. 1yr of exp in s/w & IT support roles. understanding of networking concepts (IP, DNS, DHCP, VPN).Exp in ticketing Systems
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