Software Support Executive

As a Software Support Executive, you will be responsible for: - Providing product-based technical support via call/text - Resolving customer queries through troubleshooting - Conducting online/on-site training of software product - Handling installation and patch updating - Maintaining support action records - Improving team processes - Collecting customer feedback and requirements - Working in a timely and efficient manner Qualifications Required: - 0-1 years of experience in Software Support - B.Tech/B.E. degree in Any Specialization Key Skills: - Smart and proactive approach to problem-solving - Excellent communication skills in English, Hindi, or Gujarati - Familiarity with capital markets and trading platforms - Quick grasp of new ideas and concepts - Strong organizational skills - Enjoyment in troubleshooting - Enthusiasm for training others If you meet the qualifications and key skills mentioned above, this exciting opportunity in Mumbai Suburban awaits you.,