Job
Description
The Provider Technology Shared Services Engineering team is seeking a Software Engineer Lead Analyst for a Band 3 Contributor Career Track position. The Software Engineer Lead Analyst will play a critical role in system development within the broader Provider Technology Solutions and Engineering organization, significantly influencing Operations and Technology Product Management. This position will provide expertise in the engineering, design, installation, and startup of automated systems, including a self-service onboarding kit that enables users to begin utilizing the solution within minutes. The solutions developed will be accessible to individuals with minimal technical skills and will require no additional coding, ensuring zero maintenance is needed. As a member of our team, you will operate within a high-performance, high-frequency enterprise technology environment. This role entails collaborating closely with IT management and staff to identify automated solutions that leverage existing resources with tailored configurations for each use case. The objective is to minimize redundancy in solutions while promoting an enterprise mindset focused on reusability and maintaining high standards, ultimately ensuring minimal future maintenance requirements. The Software Engineer Lead Analyst demonstrates significant creativity, foresight, and sound judgment in the conception, planning, and execution of initiatives. This role requires extensive professional knowledge and expertise to effectively advise functional leaders. Additionally, the Lead Analyst stays informed about the latest advancements in technology, including AI and machine learning, to enhance both existing and new automation solutions. These solutions are designed to optimize production costs while facilitating the addition or updating of features aimed at improving the overall software development lifecycle experiences. Responsibilities: Provide comprehensive consultation to business unit and IT management, as well as personnel, regarding all facets of application development, testing and automation solutions across diverse development, financial, operational, and computing environments. Offers leadership and strategic vision in architectural design and DevOps guidance for the team. Conduct comprehensive research and evaluation of all potential solutions to recommend the most efficient and cost-effective automation solution that can be reused with an enterprise mindset, facilitating scalability for both existing and new applications with minimal modifications. Ensures that engineering solutions are aligned with the overall Technology strategy while addressing all application requirements. Demonstrate industry-leading technical abilities that enhance product quality and optimize day-to-day operations. Understand how changes impact work upstream and downstream including various back-end and front-end architectural modules. Enhance personnel effectiveness using heat matrices to prioritize Quality and Development Engineering resources on high-impact interfaces while identifying areas of lesser focus. Proactively monitor and manage the design of supported automation solutions, ensuring scalability, stability, flexibility, simplicity, performance, availability, security, and capacity. Develop and implement automation solutions to improve engineering and operational efficiency. Troubleshoot and optimize automated solutions and related artifacts to ensure seamless execution in CI/CD pipelines and on local machines, minimizing software and package dependencies or conflicts to reduce cycle time. Execute on a strategy to hand over the automation solutions to every Agile teams for adoption and use within their areas of focus, requiring zero maintenance and minimal effort for any enhancements without delving into coding. Encouraging and building automated processes wherever possible. Recognized internally as a subject matter expert. Required Skills: A solid foundation and practical experience in programming languages are essential, with a particular emphasis on Python, Shell Scripts, Bash Scripts, Groovy Scripts, Ansible Scripts, and Docker Scripts being highly desirable. Experience with Linux-based infrastructure. Strong understanding of object-oriented programming concepts. Knowledge of version control systems (e.g., GitHub). Practical experience in software packaging and importing packages at runtime (e.g., J-Frog, Quay). Proficient with continuous integration and continuous deployment (CI/CD) tools (e.g., Jenkins, Cloud Bees). Familiar with containerization and orchestration technologies (e.g., Docker, Kubernetes). Knowledgeable about infrastructure monitoring tools (e.g., Prometheus, Grafana). Understanding of Infrastructure as Code (IaC) principles (e.g., Terraform, Helm). Demonstrated expertise in cloud infrastructure and platforms, including Amazon Web Services and OpenShift. Proven experience in developing and managing automated infrastructure, overseeing CI/CD pipelines, monitoring application performance, and working collaboratively with development and operations teams to enhance software delivery processes. Required Experience & Education: A Bachelor's degree in Computer Science or a related field is required. A minimum of 5 years of professional experience in Automation or DevOps engineering is necessary. At least 3 years of experience in Agile methodologies is required. Familiarity with an onshore/offshore operational model is essential. Demonstrated experience in the architecture, design, and development of large-scale enterprise application solutions is required. Desired Experience: Proficient in DevOps practices and automation techniques. Experienced in programming languages and scripting, including Python, Shell, Bash, Groovy, Ansible, and Docker. Providing coaching and guidance to team members. Location & Hours of Work: Full-time position, working 40 hours per week. Expected overlap with US hours as appropriate Primarily based in the Innovation Hub in Hyderabad, India in a hybrid working model (3 days WFO and 2 days WAH)
