Job
Description
Roles and Responsibilities: Provide expertise, tools, and assistance to operations, development, and support teams for critical production issues and maintenance Troubleshoot production issues, diagnose the problem, and implement a solution - First line of defense in finding the root cause Support all software development phases including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process based applications Work cross-functionally with the support team, development team and business team to efficiently address customer issues. Active member of high-performance software development and support team in an agile environment. Support, maintain and participate in the development of state-of-the-art software technology platforms utilizing Microsoft, Linux, and Cloud and Web technologies for Cigna Health Services / Evernorth Technology. Qualifications Required Skills: Desire to work in application support space Passion for learning and desire to explore all areas of IT Experience in Java SpringBoot, Jenkins, GitHub, OpenShift, ReactJS. Experience in software development phases including design, configuration, testing, debugging, implementation, and support of large-scale, business centric and process-based applications Proven experience working with diverse teams of technical architects, business users and IT areas on all phases of the software development life cycle. Exceptional analytical and problem-solving skills Structured, methodical approach to systems development and troubleshooting Ability to ramp up fast on a system architecture Experience designing and developing process-based solutions or BPM (business process management) Strong written and verbal communication skills with the ability to interact with all levels of the organization. Strong interpersonal/relationship management skills. Strong time and project management skills. Familiarity with agile methodology including SCRUM team leadership. Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example. Required Experience & Education: 5-8 years in an application development role or as a quality engineer Bachelors Degree or higher from an accredited university or a minimum of three (3) years of experience in software development in lieu of the bachelor s degree education requirement
