Software Engineer, Principal

As an Infrastructure Engineer at FIS, you will be responsible for designing and maintaining monitoring solutions for infrastructure, application performance, and user experience. Your key responsibilities will include: - Implementing automation tools to streamline tasks, scale infrastructure, and ensure seamless deployments. - Ensuring application reliability, availability, and performance to minimize downtime and optimize response times. - Leading incident response, including identification, triage, resolution, and post-incident analysis. - Conducting capacity planning, performance tuning, and resource optimization. - Collaborating with security teams to implement best practices and ensure compliance. - Managing deployment pipelines and configuration management for consistent and reliable app deployments. - Developing and testing disaster recovery plans and backup strategies. - Collaborating with development, QA, DevOps, and product teams to align on reliability goals and incident response processes. - Participating in on-call rotations and providing 24/7 support for critical incidents. What you bring to the role: - Proficiency in development technologies, architectures, and platforms (web, API). - Experience with cloud platforms (AWS, Azure, Google Cloud) and IaC tools. - Knowledge of monitoring tools (Prometheus, Grafana, DataDog) and logging frameworks (Splunk, ELK Stack). - Experience in incident management and post-mortem reviews. - Strong troubleshooting skills for complex technical issues. - Proficiency in scripting languages (Python, Bash) and automation tools (Terraform, Ansible). - Experience with CI/CD pipelines (Jenkins, GitLab CI/CD, Azure DevOps). - Ownership approach to engineering and product outcomes. - Excellent interpersonal communication, negotiation, and influencing skills. In addition, FIS offers you: - A work environment built on collaboration, flexibility, and respect. - Competitive salary and an attractive range of benefits designed to support your lifestyle and wellbeing. - Varied and challenging work opportunities to help you grow your technical skillset. Please note that FIS is committed to protecting the privacy and security of all personal information processed to provide services to clients. For more details on how FIS protects personal information online, refer to the Online Privacy Notice. Please be informed that recruitment at FIS primarily follows a direct sourcing model. The company does not accept resumes from recruitment agencies that are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, employees, or any other part of the company.,