Soft Skills Trainer

• Role Overview:

We are looking for an energetic and passionate Soft Skills Trainer to join our Learning & Development team. The trainer will be responsible for designing, delivering, and evaluating training programs that enhance communication, customer interaction, leadership, and other interpersonal skills across the organization. This role plays a crucial part in strengthening Vyapar`s culture of excellence, collaboration, and customer-centricity.

Role & responsibilities:

• Design, develop, and deliver engaging soft skills training programs (classroom, virtual, and blended).

• Conduct training needs analysis in consultation with managers and HR to identify skill gaps.

• Train employees on communication skills, business etiquette, conflict resolution, time management, customer service, teamwork, and leadership.

• Create training materials, modules, and assessments aligned with Vyapars values and business objectives.

• Use interactive methodologies such as role plays, case studies, group discussions, and simulations to enhance learning outcomes.

• Evaluate training effectiveness through feedback, assessments, and performance improvement tracking.

• Partner with managers to provide coaching and on-the-job support for employees.

• Stay updated with the latest trends in soft skills training and incorporate innovative practices.

Preferred candidate profile

• Bachelors degree in HR, Psychology, Education, Business, or a related field (Masters preferred).

• 36 years of experience as a Soft Skills Trainer / Corporate Trainer.

• Strong expertise in communication, behavioral, and interpersonal skills training.

• Excellent facilitation, presentation, and public-speaking skills.

• Ability to design creative and impactful training content.

• Experience using digital tools and LMS for training delivery.

• Strong interpersonal skills with the ability to connect with diverse audiences.

• Certification in training, coaching, or behavioral skills (preferred).