Social Media Service Fulfillment Manager

Job Description

Job Title: Social Media Service Fulfillment Manager Company: Inddig Media Pvt Ltd Location: 901, Dwarkesh Business Hub, Motera, Near Tapovan Circle, Ahmedabad Job Type: Full-time (On-site) Experience: 2–5 years Salary: ₹20,000 – ₹30,000 per month (based on experience and skills) About Inddig Media Pvt Ltd Inddig Media Pvt Ltd is a results-oriented digital marketing agency that helps brands grow online with custom strategies in SEO, social media, performance marketing, and branding. We deliver ROI-driven digital solutions for clients across various industries. Job Summary We are looking for a detail-oriented and proactive Social Media Service Fulfillment Manager to oversee the execution of social media services for our clients. This role is ideal for someone who thrives in a fast-paced agency environment and has a strong focus on quality, timelines, and communication. Key Responsibilities Manage and deliver end-to-end social media services (content creation, scheduling, reporting). Coordinate with content writers, designers, and ad managers for on-time execution. Communicate directly with clients for approvals, updates, and performance reviews. Prepare and manage monthly content calendars and posting schedules. Monitor campaign KPIs and suggest improvements. Ensure client expectations and SLAs are consistently met or exceeded. Handle queries, feedback, and escalations with professionalism. Requirements 2–5 years of experience in social media management, digital marketing, or account fulfillment. Excellent communication skills – both verbal and written. Strong project management and time management skills. Familiarity with Meta Business Suite, Canva, Buffer/Hootsuite, and analytics tools. Ability to manage multiple accounts simultaneously. Strong attention to detail and client service orientation. Preferred Qualifications Bachelor’s degree in Marketing, Communications, or a related field. Previous experience in a digital marketing agency is highly preferred. Basic design or video editing knowledge is a plus. What We Offer Competitive salary: ₹20,000 – ₹30,000 per month Growth and learning opportunities in a digital-first environment Supportive and collaborative team culture Office location: 901, Dwarkesh Business Hub, Motera, Near Tapovan Circle, Ahmedabad Job Types: Full-time, Permanent Pay: ₹17,000.00 - ₹30,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Work Location: In person