SME General Insurance

Role: Subject Matter Expert General Insurance

Job Overview:

The SME will be instrumental in driving system configurations, supporting business operations such as underwriting and claims, and ensuring accurate translation of business requirements into system functionalities. This role involves extensive collaboration with cross-functional teams to ensure the successful delivery of insurance solutions aligned with regulatory compliance and business goals.

Key Responsibilities:

• Act as a domain authority across various General Insurance LOBs (Motor, Health, Commercial, Liability).
• Analyze and document business processes related to policy issuance, endorsements, claims, and underwriting.
• Lead and support configuration and customization of core insurance platforms like TCS BaNCS and Genesys Configurator.
• Collaborate with business users, developers, and QA teams to convert business needs into functional and technical specifications.
• Assist in planning and execution of System Integration Testing (SIT) and User Acceptance Testing (UAT).
• Provide domain expertise during solution design, change request analysis, and product walkthroughs.
• Conduct training sessions and facilitate knowledge transfer for internal teams and new hires.
• Ensure compliance with IRDAI regulations and other applicable insurance guidelines.
• Serve as the single point of contact for domain-related queries, escalations, and decision-making.

Key Skills & Competencies:

• Strong domain expertise in General Insurance LOBs Motor, Health, Commercial, Liability.
• Hands-on experience with TCS BaNCS, Genesys Configurator, or similar insurance platforms.
• Deep understanding of underwriting practices, claims processing, and end-to-end policy lifecycle.
• Excellent problem-solving, documentation, and communication skills.
• Ability to multitask and operate in a fast-paced, delivery-oriented environment.
• Working knowledge of regulatory bodies and compliance frameworks, especially IRDAI guidelines.

Educational Qualifications:

• Bachelors or Masters degree in IT, CS, Insurance, Finance, Business Administration, or a related field.
• Professional insurance certifications (e.g., from the Insurance Institute of India (III)) will be an added advantage.

srmgr1@apmosys.com

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updated resume

Apmosys Technologies

Siddharth ShilimkarSr.Manager-Human Resource