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Microland
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SME - EndPoint Management

SME - EndPoint Management

3 - 8 years

|

3 - 8 Lacs

Bengaluru Karnataka India

Posted:1 week ago| Platform: Foundit logo

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Skills Required

Scripting Automation

Work Mode

On-site

Job Type

Full Time

Job Description

Role Responsibilities

Proactively monitor and troubleshoot Windows, VMWare, and HyperV systems.
Execute resolution steps and document issue outcomes in tickets.
Escalate complex issues and collaborate with L3 or vendor teams.
Maintain process compliance, update shift handovers, and track SLA adherence.

Job Requirements

Graduate in Engineering or Science with OS 201 and Windows Server certifications preferred.
Strong understanding of clustering fundamentals and NLB vs. clusters.
Hands-on experience in antivirus tools, patching, and scripting.
Ability to manage tickets, follow escalation matrix, and communicate with stakeholders.

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