Skip Tracers/Collections

Role Overview: You will be responsible for assessing borrowers" financial situations to determine the best approach for collection efforts. This includes evaluating the financial status of delinquent borrowers and escalating accounts as needed. You will also need to ensure compliance with all applicable laws, regulations, and company policies regarding collections, including the FDCPA and other relevant regulations. Additionally, you will negotiate debt forgiveness or reductions based on company guidelines, handle disputes between the company and borrowers, and track loan recovery rates. Key Responsibilities: - Assessing Borrowers Financial Situation - Escalating Accounts - Ensuring Compliance - Negotiating Debt Forgiveness or Reductions - Dealing with Disputes - Tracking Loan Recovery - Promoting Financial Literacy - Maintaining Professionalism Qualifications Required: - Bachelor's degree preferred - 1 year of total work experience preferred - Night shift availability required (Note: Benefits include Provident Fund. The work location is in person.),