Site Reliability Engineer

Who We Are:

Wayfair runs the largest custom e-commerce large parcel network in the United States, approximately 1.6 million square meters of logistics space. The nature of the network is inherently a highly variable ecosystem that requires flexible, reliable, and resilient systems to operate efficiently.

The Wayfair Operations Center team is looking for experienced engineers skilled in cloud-native design, legacy maintenance, and SRE best practicesplus ideas for improvement! We collaborate across our Technology organization to ensure platforms and services are production-ready, contributing to both platform and software codebases.

What Youll Do:

• As a DevOps Engineer, you will join our team to help grow our systems into best-in-class for efficiency, stability, observability, velocity, and scale in the e-commerce space, engage with the product and engineering team from Day 1 to design, build and maintain the system/software proactively.
• Influence the design and architecture of Wayfair system as part of our Cloud Enablement journey while maintaining our critical pieces of legacy tools; collaborate with development teams to design scalable and reliable systems, considering aspects such as fault tolerance, availability and performance.
• Be the bridge between software engineers and platform engineers to develop and optimize repeatable systems so each side can leverage each other. Theres a wide range of opportunities to both guide the broad conversation and dive into the nuance of our code & architecture.
• Help service owners build realistic SLOs, set SLAs and error budgets, and ensure production services have reliability built into their design.
• Even after self-healing and automation done by you provide production support and creatively solve challenging engineering problems across our stack.
• Participate in the team&aposs on-call rotation.
• Automate repetitive tasks to increase efficiency and reduce human error.
• Mentor new hires and other engineers by example. Opportunities to lead tech talks, paired programming sessions, and more to increase technical efficiency across the organization.

What Youll Need:

• 3+ years experience working in DevOps or SRE role, or software development with an understanding of Cloud Infrastructure.
• Experience with cloud platforms GCP, AWS, Azure, and containerization technologies (e.g. Docker, Kubernetes).
• Experience with server-side software engineering (Python Programming, Go, Java, BASH, etc)
• Design experience with distributed systems, microservices architecture, and related technologies.
• Strong understanding of monitoring and alerting, with a focus on performance monitoring and tracing instrumentation & SLI/SLO/SLAs.
• Knowledge of CI/CD pipelines and version control systems (e.g., Buildkite, Github Actions, Gitlab CI/CD).
• Knowledge of configuration management tools (e.g. Puppet, Ansible, Chef, Terraform).
• Excellent communication skills across engineers, product managers, and business stakeholders alike.
• Passion for leading a large, cross-cutting technical initiative to delivery, cross-functional consensus building and influencing design decisions.
• Ample experience gathering and balancing requirements from technical and business stakeholders, and reaching consensus on prioritization.
• Experience mentoring engineers and leading code reviews.
• Proven track record decoupling monolith services is a plus.
• Experience in Linux OS.