Site Reliability Engineer

Job Summary

Site Reliability Engineer (SRE)

This position requires a strong SRE mindset, production ownership, and close collaboration with development, QA, DevOps, and platform teams.

Roles and Responsibilities

• Own the

  reliability, availability, and performance

  of mission-critical production systems across IBM Cloud and GCP.
• Operate, monitor, and scale

  Kubernetes platforms (IKS / GKE)

  , including deployments, upgrades, node pool management, and capacity planning.
• Design, implement, and maintain

  monitoring, alerting, logging, and dashboards

  using cloud-native and open-source observability tools.
• Define, measure, and continuously improve

  SLIs, SLOs, error budgets, and service KPIs

  .
• Participate in

  on-call rotations

  , lead

  incident response

  , perform

  root cause analysis (RCA)

  , and drive

  post-incident reviews

  with clear corrective actions.
• Proactively analyse system performance, traffic patterns, and failure trends to

  prevent outages and reduce MTTR

  .
• Manage and support

  PostgreSQL databases

  in production, including

  backups, restores, replication, failover, upgrades, and performance tuning

  .
• Support

  event-driven architectures and MQTT-based messaging systems

  , ensuring message reliability, scalability, and low latency.
• Implement and enforce

  cloud and Kubernetes security best practices

  , including

  IAM, RBAC, secrets management, certificate lifecycle, and network security

  .
• Automate operational, reliability, and maintenance tasks using

  Python and Shell scripting

  .
• Support

  CI/CD pipelines

  , enabling

  safe release strategies

  such as

  blue-green and canary deployments

  .
• Troubleshoot build, deployment, application, and infrastructure failures and drive

  long-term reliability improvements

  .
• Monitor infrastructure utilization and cloud costs, and recommend

  performance and cost-optimization

  measures.
• Collaborate with

  development, QA, DevOps, and platform teams

  to improve delivery velocity and operational excellence.
• Maintain clear

  runbooks, SOPs, and operational documentation

  for incident handling and platform operations.

Required Skills & Qualifications

• Strong hands-on experience operating

  Kubernetes in production environments

• Proven expertise in

  monitoring, alerting, observability, and SRE KPIs

• Hands-on experience supporting

  PostgreSQL databases

  in production
• Knowledge of

  event-driven architectures

  and

  MQTT

• Solid understanding of

  cloud security principles and best practices

• Strong automation and scripting skills (

  Python, Shell

  )
• Experience working with

  IBM Cloud and/or Google Cloud Platform (GCP)

• Ability to handle

  production incidents

  , perform RCA, and operate in a reliability-focused environment

Preferred Skills

• Experience with

  Prometheus, Grafana, OpenTelemetry

  , or similar observability platforms
• Infrastructure as Code or GitOps experience (

  Terraform, Kustomize, Argo CD

  )
• Kubernetes, Cloud, or SRE-related

  certifications

• Experience with

  cloud cost optimization (FinOps)

  practices
• Exposure to

  multi-cloud or hybrid cloud

  environments