Site Reliability Engineer

Position Summary:

Do you love a Challenge? Are you Passionate about technology? Are you customer obsessed? Looking to innovate? Join NAF Tech! New American Funding (NAF) is a mortgage lender offering an array of loan options. Established in 2003 and headquartered in Tustin, CA, United States, NAF has 4,300+ strong workforce across 260 branches and a servicing portfolio of 2,63,210+ loans and $69.1 Billion. Our SRE team is crucial to maintaining the reliability, performance, and availability of our NAF Applications and its Azure infrastructure. As we continue to scale and expand our services, we are seeking a skilled and experienced individual who possesses a strong background in Azure Cloud, Incident Management, SRE Principles and Automation.

Responsibilities:

1. Azure Cloud Expertise:

• Solid knowledge and hands-on experience with Microsoft Azure services and solutions.

• Ability to design, deploy, and manage cloud-based architectures on Azure.

• Proficiency in using Azure tools for monitoring, automation, and scaling.

2. Incident Management:

• Demonstrated expertise in incident identification, response, resolution, and post-incident analysis.

• Experience with incident escalation procedures, ensuring timely and effective responses.

• Strong analytical and problem-solving skills to address incidents swiftly and efficiently.

• Skilled in conducting thorough incident root cause analysis.

3. SRE Principles:

• Comprehensive understanding of Site Reliability Engineering (SRE) methodologies.

• Implementation of SRE best practices to enhance system stability, performance, and observability.

• Proactive monitoring and alerting strategies to detect and mitigate potential issues.

• Continuous improvement mindset, contributing to the development and enhancement of SRE processes.

4. Automation:

• Expertise in automating infrastructure provisioning, configuration, and management.

• Proficiency in scripting languages (e.g., Python, PowerShell) to build automation solutions.

• Experience with Infrastructure as Code (IaC) tools like Terraform is a plus.

Additionally, the ideal candidate should possess excellent communication and collaboration skills, as they will be working closely with cross-functional teams, including developers, operations, and product managers (if required)