Job
Description
As our first Site Reliability Engineer (SRE), youll take ownership of the reliability, observability, and resilience of our systems across development, staging, and production. Youll bring stability to our infrastructure, implement proactive monitoring, lead incident response, optimize costs, and collaborate cross functionally with developers, QA, and security teams. This is a hands-on role with both strategic and tactical responsibilities, ideal for someone who thrives in early-stage environments. Key Responsibilities Monitoring & Observability Define and enforce monitoring standards across services (metrics, logs, traces). Consolidate and manage monitoring tools (Elastic, Sentry, Slack, Azure Monitor, etc.). Build actionable dashboards and configure alerting for RabbitMQ, APIs, databases, and third-party integrations and data pipelines on Databricks. Establish SLIs, SLOs, and error budgets to guide operational priorities. Incident Management & Response Implement on-call rotations and escalation policies. Develop and maintain incident response runbooks and post-incident reviews (RCAs). Reduce MTTR (Mean Time to Recovery) by automating detection and remediation where possible. Infrastructure & Reliability Engineering Own availability and scalability of our services on Microsoft Azure. Optimize performance and memory usage of services like RabbitMQ, APIs, and analytics pipelines running in Databricks Build fault-tolerant systems: retries, backoff, circuit breakers, etc. Collaborate with developers to implement resilience patterns in the codebase. Cost Optimization & Efficiency Track, analyze, and report on cloud infrastructure costs. Configure budgets, alerts, and resource tagging to prevent surprises. Lead right-sizing and cleanup initiatives to remove unused or overprovisioned assets. Security & Compliance Collaboration Work with the security team to maintain infrastructure diagrams and data flow diagrams. Participate in threat modeling and define trust boundaries. Ensure systems and tooling are audit-ready for compliance (e.g., ISO 27001, GDPR, PDPA). Tooling & Automation Build internal tools to improve deployment reliability, diagnostics, and rollback safety. Implement and manage Infrastructure-as-Code using Terraform, Bicep, or similar. Improve CI/CD pipelines for safer and faster releases. Tech Stack You’ll Work With : Cloud:Microsoft Azure (App Services, VMs, Cosmos DB, Monitor, etc.) Monitoring & Logs: ELK, Sentry, Azure Monitor, Prometheus, Grafana Queueing: RabbitMQ,Kafka Languages: Node.js, Python (mostly reading/debugging) Infra as Code: Terraform, Bicep, GitHub Actions Requirements Must-Have 3+ years of experience in DevOps, SRE, or infrastructure engineering roles. Experience managing high-availability systems and debugging production issues under pressure. Proven track record with cloud infrastructure (Azure preferred) and observability tooling. Strong understanding of distributed systems, incident response, and cost management. Comfortable collaborating across functions — including developers, QA, and security. Nice-to-Have Experience with compliance/regulatory frameworks (ISO 27001, GDPR, etc.). Familiarity with customer engagement or loyalty platforms. Contributions to infra/tooling culture in an early-stage startup. What You’ll Get The opportunity to shape the reliability strategy of a fast-growing product from the ground up. A strong voice in infra design, tooling choices, and culture. A globally distributed, high-caliber team that’s customer-obsessed and product-driven.
