Site Operations Supervisor

You will be working as a Site Supervisor to assist the Manager - Operations in day-to-day operations according to the Standard Operating Process. This high-intensity role requires your active involvement in tracking and maintaining service levels to ensure maximum customer satisfaction. Key Responsibilities: - Maintain a healthy relationship with clients and employees - Build and manage vendor relationships, providing on-the-go training - Minimize process and system deviations - Manage delivery SLAs and enhance customer satisfaction - Engage vendors and maximize their business involvement As a Site Supervisor, your duties will include: - Providing friendly, efficient, and professional food & beverage service to all clients" employees - Familiarizing yourself with events to meet employee requests and needs - Supervising vendor partners" team members for smooth daily operations - Resolving complaints and challenges from employees effectively - Conducting training for vendor partners and ensuring staff competence in service procedures - Maintaining impeccable grooming and personal presentation - Upholding high and consistent standards Qualifications Required: - Bachelor's degree or equivalent - 0-4 years of experience - Food-Tech experience is preferred - Background in Hotel Management - Proficiency in the local language is mandatory,