Shopify Voice Process- Non sales

Shopify Voice Process Executive
Salary: ₹32,000 In-Hand + Incentives
Working Days: 5 Days Working
Experience Required: Minimum 1 Year Calling Experience (Voice Process)
Location: Noida Sector 62
Languages: Fluent English & Hindi
Process Type: Voice Process (No Sales)

Job Description

Seeking a professional candidate for the Shopify Voice Support Process, responsible for handling customer calls and resolving store-related queries. This is a pure support role with no sales involvement.

Roles & Responsibilities

• Handle inbound/outbound customer calls
• Assist with orders, payments, and Shopify store issues
• Provide polite, clear, and effective communication
• Update call details and maintain CRM records
• Follow quality guidelines and process protocols
• Escalate complex issues as needed
• Achieve set performance and quality targets

Job Types: Full-time, Permanent

Pay: Up to ₹32,000.00 per month

Benefits:

• Cell phone reimbursement
• Commuter assistance
• Flexible schedule
• Food provided
• Health insurance
• Internet reimbursement
• Leave encashment
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Application Question(s):

• How much do you rate your English Communication Skill out of 10?
• What's your current in-hand salary?

Education:

• Higher Secondary(12th Pass) (Preferred)

Experience:

• Calling related : 1 year (Preferred)

Language:

• English (Preferred)

Location:

• Noida, Uttar Pradesh (Preferred)

Work Location: In person