Shopify Developer

In this role at BirdChime, a leading Shopify Apps development firm, you will be responsible for assisting clients with their inquiries through email, live chat, and phone calls. Your main duty will be acting as the initial point of contact for customers and providing efficient support to resolve their issues. Additionally, you will troubleshoot and work closely with the internal team to ensure timely and satisfactory resolution of customer issues. Key Responsibilities: - Assist clients with inquiries via email, live chat, and phone calls - Act as the first point of contact for customers and provide support to resolve their issues efficiently - Troubleshoot customer issues and collaborate with the internal team for prompt resolution - Help merchants integrate the app with their Shopify theme and configure it according to their store requirements Qualifications: - Excellent verbal and written communication skills - Strong Product Support, Customer Support, and Technical Support skills - Proficiency in Shopify platform, HTML, CSS, JavaScript, and Liquid - Experience in developing or customizing Shopify themes and apps - Knowledge of responsive design principles and best practices - Strong problem-solving skills and attention to detail - Ability to work independently and collaboratively in a team environment In this role at BirdChime, a leading Shopify Apps development firm, you will be responsible for assisting clients with their inquiries through email, live chat, and phone calls. Your main duty will be acting as the initial point of contact for customers and providing efficient support to resolve their issues. Additionally, you will troubleshoot and work closely with the internal team to ensure timely and satisfactory resolution of customer issues. Key Responsibilities: - Assist clients with inquiries via email, live chat, and phone calls - Act as the first point of contact for customers and provide support to resolve their issues efficiently - Troubleshoot customer issues and collaborate with the internal team for prompt resolution - Help merchants integrate the app with their Shopify theme and configure it according to their store requirements Qualifications: - Excellent verbal and written communication skills - Strong Product Support, Customer Support, and Technical Support skills - Proficiency in Shopify platform, HTML, CSS, JavaScript, and Liquid - Experience in developing or customizing Shopify themes and apps - Knowledge of responsive design principles and best practices - Strong problem-solving skills and attention to detail - Ability to work independently and collaboratively in a team environment