Company Description BirdChime is a leading Shopify Apps development firm. Role Description You will be responsible for assisting clients with their inquiries via email, live chat, and phone calls. The individual will act as the first point of contact for customers and provide support to resolve their issues quickly and efficiently. The candidate will also troubleshoot and collaborate with the internal team to ensure that customer issues are resolved promptly and satisfactorily. This is a full-time remote role for a Shopify Developer with expertise in HTML, CSS, JavaScript, and Liquid. The role involves helping our merchants integrate the app with their Shopify theme and configure it as per their store requirements Qualifications Excellent verbal and written communication skills Excellent Product Support, Customer Support, and Technical Support skills Proficiency in Shopify platform, HTML, CSS, JavaScript, and Liquid Experience in developing or customizing Shopify themes and apps Knowledge of responsive design principles and best practices Strong problem-solving skills and attention to detail Ability to work independently and collaboratively in a team environment Show more Show less
Company Description BirdChime is a leading Shopify Apps development firm. Role Description You will be responsible for assisting clients with their inquiries via email, live chat, and phone calls. The individual will act as the first point of contact for customers and provide support to resolve their issues quickly and efficiently. The candidate will also troubleshoot and collaborate with the internal team to ensure that customer issues are resolved promptly and satisfactorily. This is a full-time remote role for a Shopify Developer with expertise in HTML, CSS, JavaScript, and Liquid. The role involves helping our merchants integrate the app with their Shopify theme and configure it as per their store requirements Qualifications Excellent verbal and written communication skills Excellent Product Support, Customer Support, and Technical Support skills Proficiency in Shopify platform, HTML, CSS, JavaScript, and Liquid Experience in developing or customizing Shopify themes and apps Knowledge of responsive design principles and best practices Strong problem-solving skills and attention to detail Ability to work independently and collaboratively in a team environment Show more Show less
You will play a crucial role in assisting clients with their inquiries through email, live chat, and phone calls as the initial point of contact for customers. Your primary responsibility will be to provide efficient and quick support to resolve customer issues. Additionally, you will collaborate with the internal team to troubleshoot and ensure timely and satisfactory resolution of customer concerns. As a full-time remote Shopify Developer, your expertise in HTML, CSS, JavaScript, and Liquid will be utilized to assist merchants in integrating the app with their Shopify theme and configuring it according to their store requirements. Key Qualifications: - Exceptional verbal and written communication skills - Proficient in Product Support, Customer Support, and Technical Support - Expertise in Shopify platform, HTML, CSS, JavaScript, and Liquid - Experience in developing or customizing Shopify themes and apps - Familiarity with responsive design principles and best practices - Strong problem-solving abilities and keen attention to detail - Capable of working independently and collaboratively within a team environment. Join us in providing top-notch support to our clients and ensuring seamless integration of our app into their Shopify stores.,