Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are seeking an experienced

Salesforce Solutions Architect

with deep expertise in

Financial Services Cloud (FSC)

,

Sales Cloud

,

Service Cloud (CTI)

, and

Experience Cloud

. As a key member of our team, you will lead the design, development, and deployment of Salesforce solutions, ensuring that complex integrations with core banking systems and third-party applications are executed smoothly. You will also play a crucial role in automating workflows using

Omni Studio solutions

such as Flex Cards, Omni Scripts, and Data Raptors.

Key Responsibilities:

  • Lead the

    design

    ,

    development

    , and

    deployment

    of Salesforce solutions, with a focus on

    Financial Services Cloud (FSC)

    ,

    Sales Cloud

    ,

    Service Cloud (CTI)

    , and

    Experience Cloud

    .
  • Manage and execute

    complex integrations

    between Salesforce FSC and other platforms, including

    core banking systems

    and

    third-party applications

    .
  • Design and implement

    Omni Studio solutions

    , including

    Flex Cards

    ,

    Omni Scripts

    , and

    Data Raptors

    , to automate workflows and streamline business processes.
  • Provide

    technical leadership

    for the Salesforce development team, establishing

    best practices

    in coding, configuration, and documentation.
  • Collaborate with

    business stakeholders

    and

    technical teams

    to gather requirements, ensure alignment, and drive the success of projects from

    design

    through

    deployment

    .
  • Ensure the

    security

    and

    integrity

    of Salesforce data by effectively managing

    Profiles

    ,

    Roles

    ,

    Sharing Rules

    , and

    Permission Sets

    .

Qualifications:

  • Salesforce Certified

    in relevant areas (e.g.,

    Salesforce Certified Application Architect

    ,

    Salesforce Certified Technical Architect

    ).
  • Proven experience in

    Salesforce Financial Services Cloud (FSC)

    ,

    Sales Cloud

    ,

    Service Cloud

    , and

    Experience Cloud

    .
  • Strong experience with

    complex integrations

    between Salesforce and other systems (e.g., core banking systems, third-party applications).
  • Expertise in implementing

    Omni Studio solutions

    (Flex Cards, Omni Scripts, and Data Raptors).
  • Ability to lead and mentor development teams, set best practices, and guide technical decision-making processes.
  • Experience in collaborating with cross-functional teams and business stakeholders to understand requirements and ensure successful project outcomes.
  • Strong knowledge of

    Salesforce security

    features and the ability to configure

    Profiles

    ,

    Roles

    ,

    Sharing Rules

    , and

    Permission Sets

    .
  • Excellent problem-solving, communication, and leadership skills.

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