Servicing Executive

We are looking for a Senior Servicing Executive to be part in our Servicing Team. In this role, you should be a team player with a keen eye for detail and problem-solving skills. You will be responsible for taking care of Health Claims of Corporates Clients which will be assigned to you and You will be the first contact with our corporate clients in case of any cashless and reimbursement claims comes. Apart from claims you will be taking care of endorsements and solving queries of HR and employees related to claims.

Purpose of the Role:

Your goal will be to provide support and hassle-free settlement of claims and building good relation with clients by providing excellent services.

Responsibilities

• Handling Cashless and reimbursement claims.
• Taking care of the endorsement of various corporate clients.
• Help employees and HR by giving them knowledge about the claim process.
• Coordinate with insurance and TPA for any deficiency in documents and arrange it.
• Maintain CD statement of all corporate client assigned to you.
• Promptly answering calls and replying on emails.
• Ready to answer calls 24*7 and be extremely responsible.
• Reporting to Manager on daily basis and updating reporting sheet in timely manner.

· Taking care of Endorsements on monthly basis.

Requirements

• Proven experience in handling cashless and reimbursement claims in any TPA or insurance brokers.
• Familiarity with whole process of Health claims.
• Ability to learn new languages and technologies
• Excellent communication skills
• Attention to detail
• Graduate in any stream

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Paid sick time
• Provident Fund

Work Location: In person