ServiceNow Platform Engineer

As a highly skilled ServiceNow Platform DevSecOps Engineer, your role will involve a combination of platform administration, development, and security-focused operations. You should have deep experience in platform upgrades, system monitoring, and ServiceNow development, along with a strong understanding of platform security and operational best practices. Responsibilities: - Execute platform upgrades, patching, and post-upgrade validations - Monitor instance health and performance; proactively address performance and stability issues - Manage instance cloning activities, including preserve rule configuration and post-clone checks - Install, configure, and support MID Servers, covering both infrastructure and agent-level functionality - Develop and maintain custom applications, flows, business rules, UI policies, script includes, and other platform components using JavaScript and Glide APIs - Support integrations via REST, SOAP, and MID Server orchestration with a focus on secure implementation - Manage credential-related configurations and authentication integrations using Azure AD and LDAP - Implement and enforce ServiceNow security best practices across the platform - Coordinate with networking and security teams to validate firewall rules, proxies, DNS, and certificates required for MID Server and platform operations - Contribute to CI/CD efforts through code deployment, automated testing, and change management - Maintain detailed documentation for platform configurations, system architecture, and standard procedures Requirements: - At least 3 years of development experience on the ServiceNow platform - Advanced scripting skills with strong knowledge of JavaScript, Glide APIs, and ServiceNow development patterns - Solid experience with platform administration tasks including upgrades, cloning, and performance optimization - Expert-level understanding of MID Server setup, maintenance, and troubleshooting - Familiarity with secure authentication systems such as Azure AD and LDAP - Understanding of network concepts (firewalls, proxies, DNS, certificates) relevant to platform and MID Server operations - Exposure to Agile or DevSecOps methodologies, including CI/CD pipelines - Strong problem-solving and communication skills Preferred Qualifications: - ServiceNow Certified System Administrator (CSA) strongly preferred - Additional certifications such as Certified Application Developer, Discovery, or IntegrationHub a plus - Experience working with ITSM and ITOM modules in enterprise environments In addition to the technical aspects of the role, you must be able to work during EMEA business hours (3 PM - 11 PM) to support distributed global teams and platform operations. This role offers you an opportunity to join a technically driven team and play a key role in ensuring the stability, security, and continuous improvement of a critical enterprise ServiceNow environment.,