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Servicenow Developer

7 - 12 years

15 - 22 Lacs

Posted:1 day ago| Platform: Naukri logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Roles and Responsibilities

    • Must have strong technical skills to understand client requirements and effectively translate them into user stories and tasks for the development team
    • Customize and configure core ServiceNow applications including

      ITSM

      ,

      Service Porta

      l, and

      ITOM modules

      (Discovery, CMDB).
    • Conduct workshops and demos for

      stakeholders and end users

      .
    • Collaborate with internal teams and clients to ensure high-quality delivery.
    • Lead in crafting/creating, enhancing, and delivering scalable ServiceNow solutions.
    • Actively participate in client meetings or discussions to capture their needs and convert them to clear development activities.
    • Perform integration work and build custom Service Portals, support/create REST, SOAP, and MID Server integrations.
    • Perform ongoing Discovery and CMDB maintenance
    • Develop, review, and optimize scripts Business Rules, Script Includes, UI Policies, Client Scripts, etc.
    • Collaborate with cross-functional teams, providing guidance and mentoring junior developers when needed.
    • Comfortable working in Agile environments with active sprint participation and backlog grooming.

Qualifications

    • 7+ years of experience working with ServiceNow, including hands-on development and implementation.
    • Strong expertise in ITSM, Service Portal, Integrations, ITOM (Discovery, CMDB), and HAM.
    • Excellent communication skills with the ability to clearly articulate technical concepts to both technical and non-technical audiences.
    • Customize ServiceNow applications by using scripting, workflows, business rules, and UI policies to meet client requirements.
    • ServiceNow Certified System Administrator

      ,

      Certified Application Developer Certified Implementation Specialist certifications preferred.

    • Experience with additional ServiceNow modules like 

      HRSD or GRC.


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