5 - 8 years

20 - 35 Lacs

Posted:2 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Job Description Work closely with our IT and business partners to configure and improve core platform capabilities in accordance with ITIL best practices. Develop and Monitor , usage and overall compliance of ServiceNow and its applications. Coordinate application and platform upgrades. Build and maintain internal technical documentation, manuals, policies, and processes. Analyze, troubleshoot and resolve complex software application related problems. Develop systems integrations and process automation. Participate in workflow development / release activities as needed. Participate in unit, system, integration and user acceptance testing activities. Act as a technical liaison with software vendors Ensure adherence to security standards Respond to user tickets in the ticket queue and participate in administration activities to manage the rest of our application portfolio. Participate in strategy and roadmap sessions Communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.

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Cloud Raptor India Digital Services Private
Cloud Raptor India Digital Services Private

Information Technology and Services

Tech City

50-100 Employees

11 Jobs

    Key People

  • Ravi Kumar

    CEO
  • Sneha Sharma

    CTO

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