Posted:23 hours ago|
Platform:
On-site
Part Time
Minimum 5 years of ServiceNow development experience
At least 2 years of experience delivering CSM implementations projects
Configuring and customizing features within the ServiceNow CSM module
▪ Transform maps, access control lists (ACLs), Agent Workspace, Flow Designer, business rules, UI
policies, UI scripts, and scheduled jobs.
▪ Strong expertise in building and consuming REST and SOAP APIs
▪ Experience working with Integration Hub and MID Server
▪ Deep understanding of ServiceNow root models, including CMDB, case tables, and SLAs
▪ Familiar with ServiceNow Agent Workspace, Virtual Agent, and Configurable Workflows
Sevicenow - CSM (CUSTOMER SERVICE MANAGEMENT) Certification is mandatory
Job Type: Permanent
Pay: ₹410,747.55 - ₹2,000,000.00 per year
Benefits:
Work Location: In person
Anagha Technosoft
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