Posted:3 days ago|
Platform:
Work from Office
Full Time
Roles & Responsibilities:
- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor system performance and proactively address potential issues.
Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow Governance, Risk, and Compliance (GRC).- Strong understanding of risk management frameworks and compliance standards.- Experience with incident management and problem resolution processes.- Familiarity with IT service management best practices.- Ability to analyze and interpret data to inform decision-making.
Cloudxtreme
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