ServiceNow Business Analyst

0 years

0 Lacs

Posted:1 week ago| Platform: Linkedin logo

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Work Mode

Remote

Job Type

Full Time

Job Description

Job Title: ServiceNow Business Analyst – ITSM, CMDB, Discovery

Location – Remote

Shift – Afternoon to Midnight


Key Responsibilities:

  • Act as the primary BA for the implementation of ITSM, CMDB, and Discovery modules in ServiceNow
  • Collaborate with stakeholders to gather, analyse, and document business and technical requirements
  • Work hands-on with the platform to test, validate, and demonstrate ServiceNow functionality
  • Conduct demos and walkthroughs to showcase capabilities and value to business users
  • Serve as a bridge between technical teams and business stakeholders
  • Support UAT, training, and go-live activities
  • Manage stakeholder expectations and provide regular updates

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