Service Technician or Engineer ( Apply only - Transformers Services )

Job Description

POSITION OVERVIEW : This position will ensure execution of sales strategy for assigned area, to achieve both qualitative and quantitative targets for services sales of transformers in a profitable way. Revenue generation in Servicing vertical (Sale-Services, Rentals, Spares etc.) for all type of transformers for Asia Pacific and African regions. JOB RESPONSIBILITIES : To meet the defined sale targets on monthly basis. To adopt HPS culture of Health & Safety, Integrity and Good Compliance. To work within the company rules & guidelines and ensuring resolutions of customer issues by coordinating with various teams within the organization. To coordinate with servicing team on daily basis. Performing various sales activities and generating orders for services of HPS Products which includes. Transformer Service / repairs. Transformer AMCs. Rental of Transformers On-field testing / Services. Oil filtrations, gasket replacements & other services etc. 6. To make sales plan as per target, work. 7. Handling all technical part related to transformer service. 8. Establish yearly goals and objectives, aligned with company business strategy and for profitable revenue goals. 9. Business development from different regions & identification of servicing units in different parts of country. 10. To strengthen and lead servicing teams for better performance and to enable quick customer opportunities to live up to the expectations of the customers. ACCOUNTABILITIES AND PERFORMANCE MEASURES : To build and support strong client relationships and networks with continuous improvement in different market segments with all range of servicing. To establish superior performance customer service department. Acquisition of new customers, client & business units and retaining the existing. To analyze and make recommendations, provide guidance to effectively bring projects to completion. ORGANIZATIONAL ALIGNMENT : Reports to Head of Sales Service. Closely coordinates company executive involvement with the partners as appropriate. QUALIFICATIONS, SKILLS, ABILITIES & WORK CONDITIONS : ITI in Electrical or Mechanical Engineering or equivalent. Experience in the transformers industry. Minimum 10 to 15 years of progressive servicing experience with strong focus on customer relations. Commanding, credibility, integrity, discretion, diplomacy, flexibility, emotional intelligence. Familiarity with technical concepts of Electrical and Mechanical Engineering and deep understanding of operations. Effective leadership skills, with strong focus on operations and business processes. Effective attention to detail and high degree of accuracy. Ability to handle pressure and meet both company and customer expectations. Willingness to travel frequently to customer places for resolution of customer issues and work in a global team of professionals. Creative and innovative thinking with fresh approaches. Risk management and strong ability in handling stress and meet both company and customer expectations. language is a must fluent with English and Hindi. The Person will be based in our office in India. All prospective employees must pass a background and Health checks. Multi-cultural awareness (work experience abroad). Perks and Benefits : Best In the Industry.