Service Technician - Laptops

Job Summary:

The Service Technician is responsible for installing, maintaining, and repairing a variety of equipment and systems. The role requires a thorough understanding of technical aspects, excellent problem-solving skills, and the ability to work independently or as part of a team.

Key Responsibilities:

• Installation and Setup:
• Install and configure new equipment and systems as per specifications.
• Ensure installations comply with safety standards and regulations.
• Maintenance and Repair:
• Perform routine maintenance and preventive servicing of equipment.
• Diagnose and troubleshoot issues to identify faults and determine the best solutions.
• Repair or replace defective components or systems.
• Customer Service:
• Provide excellent customer service by addressing client inquiries and concerns.
• Educate customers on proper usage and maintenance of equipment.
• Documentation:
• Maintain detailed records of services performed, parts used, and work completed.
• Generate service reports and update maintenance logs.
• Safety and Compliance:
• Adhere to all safety guidelines and protocols to ensure a safe working environment.
• Comply with company policies, industry standards, and legal regulations.
• Continuous Improvement:
• Stay updated with the latest industry trends, technologies, and best practices.
• Participate in training programs to enhance technical skills and knowledge.

Qualifications:

• Education:
• High school diploma or equivalent required.
• Technical certification or associate degree in a related field preferred.
• Experience:
• Proven experience as a Service Technician or similar role.
• Hands-on experience with a variety of mechanical and electrical systems.
• Skills:
• Strong diagnostic and problem-solving abilities.
• Proficiency in using hand tools, power tools, and diagnostic equipment.
• Excellent communication and customer service skills.
• Ability to read and interpret technical manuals and diagrams.
• Physical Requirements:
• Ability to lift heavy equipment and perform physically demanding tasks.
• Willingness to work in various conditions, including confined spaces and heights.

Working Conditions:

• May involve traveling to customer sites.
• Work may be required outside of regular business hours, including weekends and holidays.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Internet reimbursement
• Paid sick time

Experience:

• total work: 1 year (Preferred)

Willingness to travel:

• 100% (Preferred)

Work Location: In person