Service Technician

Job Description

Position : Service Technician Locations : Thiruvananthapuram About the Role : We are looking for dedicated and skilled Service Technicians to join our service team at multiple locations. The role involves installation, maintenance, and repair of home appliances and electronics, ensuring customer satisfaction through high-quality service. Key Responsibilities : Perform installation, servicing, and repair of home appliances and electronics at customer sites. Diagnose technical issues and execute effective repair solutions. Conduct preventive maintenance to ensure optimal product performance. Provide guidance and product education to customers. Maintain accurate service records and reports. Coordinate with the service team and branches for technical support and spare parts requirements. Adhere to safety and quality standards in all service activities. Qualifications and Skills : ITI or Diploma in Electrical/Electronics/Mechanical Engineering. Minimum 1-2 years of experience in a similar role (freshers with relevant skills may apply). Good communication and interpersonal skills. Strong problem-solving abilities and customer-focused mindset. Ability to travel within assigned locations. A two-wheeler license is mandatory. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹20,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Work Location: In person