Service support executive

Job Title: Service Support Executive / Manager
Location: Jasola, New Delhi – 110025
Salary: Up to ₹20,000 per month
Gender Preference: Male candidates only
Qualification: Minimum Graduation
Experience: Minimum 1 year in a relevant service support or coordination role

Job Overview:

We are seeking a dedicated and customer-focused Service Support Executive / Manager to join our team. The ideal candidate will be responsible for managing service coordination activities, handling AMC agreements, and ensuring seamless service operations in collaboration with OEMs and internal teams.

Key Responsibilities:

• Coordinate and manage Annual Maintenance Contracts (AMC) with customers.
• Liaise with the OEM (Eaton) to ensure prompt and smooth processing of service claims.
• Provide efficient pre-sales and post-sales support to clients, ensuring high customer satisfaction.
• Maintain accurate service records, schedule visits, and ensure timely follow-ups with clients.
• Assist in resolving customer queries and service-related issues promptly.

Candidate Requirements:

• Strong communication and interpersonal skills.
• Excellent coordination and organizational abilities.
• Prior experience in handling customer service operations.
• Familiarity with power quality products will be an added advantage.
• Proficiency in maintaining service documentation and client communication.
• A customer-centric approach with a problem-solving attitude.

Employment Type:

Full-time | On-site (Jasola, New Delhi)

Team HR

Inspire Tech Solutions

9027178655

Job Type: Full-time

Pay: From ₹15,000.00 per month

Work Location: In person